Mental Health

Why Participate?

Receive our exclusive reports highlighting your success & opportunities

Benchmark with your peers to understand how your Mental Health services compare on specific KPI’s

Identify exemplar Mental Health sights

Insight into your Mental Health consumers care

Share your successful innovations with your colleagues

Listen to Mental Health experts to solve your issues

Develop practical implementation plans to strategically improve your service



Select Improvement Group Mental Health on your member subscription and return by email to

or contact Pieter Walker at


A$5,450 (excl. GST) per group per facility.
Workshop attendance is A$415 per delegate


Timeline and Key Dates

21st February 2020
Submit 2019 Community Mental Health Data

8th May 2020
Jan 2019 - Dec 2019 reports on our website

8th May 2020
Briefing packages distributed to our members

20th – 21st May 2020
Mental Health Workshop - Virtual Webinar

Mental Health Improvement Group

Mental Health Improvement Group

Mental Health Improvement Group

20 & 21 May 2020, Virtual Webinar
Meeting Code HRT2006


Further information will be provided to members soon.


UPDATE: In response to the COVID-19 global pandemic, to protect our health workforce and acknowledge the service demands during these unprecedented times, components of this Mental Health Improvement Group will be delivered virtually. Whilst this is an opportunity to explore and experiment with alternate delivery, we anticipate returning to the workshop model in the near future.

The Mental Health Improvement Group aims to improve the provision of high-quality and safe Mental Health Care to all consumers through detailed data analysis and outcome measures focussing on Emergency, Inpatient and Community areas.

Our unique reports highlight key insights for your facility and our well-known workshops create collaboration and innovation sharing of best practice across Australia and New Zealand members.

2020 is the third year we will be able to report our benchmarked data using the new IHPA Mental Health classification System.

Mental Health Benchmarking Reports
Specifically, the suite of benchmarking reports includes Adults, Aged, CAMHS, Aged, Community & All and the following metrics:

  1. Emergency Overview Executive Summary
  2. Detailed Emergency Presentation Breakdown
  3. Emergency Triage Segmentation & Deep Dive
  4. Emergency Presentation Reason Analysis
  5. Emergency Access & Flow Analysis including NEAT & ALOS
  6. Emergency Costs Review
  7. Inpatient Preadmission History Details
  8. Involuntary vs Voluntary Inpatient Comparison
  9. Detailed Inpatient Analysis for Top DRG’s
  10. Inpatient Long Stay Analysis
  11. Seclusion & Leave Review
  12. Post Discharge Data Incl Follow Up & Readmissions
  13. Community Activity, Frequency & Method
  14. Community Activity Quality & Outcomes
  15. Community Principal Diagnosis

The 2020 Mental Health Workshop will focus on the special topic of Addressing Workforce Issues & Wellbeing for Mental Health Services.

Multiple Mental Health services are struggling with:

  1. Workforce Issues such as Recruitment and Retention
  2. Performance Management
  3. Poor communication
  4. Silo mentality and
  5. Improving wellbeing & organisational culture. 


We will have a range of guest speakers to address the above issues and share their innovative ideas.  Members will also be presenting their Aim Statements from the 2019 Workshop which focused on the improving the Mental Health Emergency Department interface.

After our workshop you will have analysed your data, highlighted an opportunity, leveraged best practice and have an implementation plan ready to undertake at your facility and present to the workshop the following year.

The Mental Health Improvement Group is dedicated to connecting data and service providers across Australia and New Zealand to ensure the delivery of high-quality consumer care.

The 2020 Mental Health Improvement Group will continue the successful progress made in previous years by:

  1. Collecting and benchmarking a consistent and complete data set of Mental Health coded patient data
  2. Developing specific Mental Health benchmarking reports that focus on quality, safe and efficient consumer care
  3. Measuring and benchmarking performance across the total Mental Health patient journey including Community, ED, Acute areas
  4. Analysing the reports to identify unique insights for your organisation
  5. Learning from highly regarded Mental Health leaders on key topics to improve your Hospital or Health Service
  6. Sharing and collaborating best practice models of care from your organisation

The Mental Health Workshop is an exciting and unique event to:

  • Learn how to analyse the mental Health report data
  • Identify your organisations opportunities to improve
  • Celebrate where your teams are exemplars
  • Listen to leading experts in Mental Health Care
  • Share your innovations to the membership across Australia and New Zealand.

Join this growing group and share your wisdom as well as gaining new knowledge from your peers.

The 2020 Mental Health Improvement Group Workshop will be held in Melbourne on the 20th and 21st of May 2020.

For more information please contact Pieter Walker at

What do you need to do?

  1. Subscribe to the Mental Health Improvement Group
  2. Nominate a key liaison to Health Roundtable for Mental Health
  3. Attend the Annual Mental Health Workshop with your team
  4. Present your latest Mental Health innovation at the Workshop
  5. Develop your Aim Statement & improvement plan
  6. Review & analyse your reports, identify your opportunities & celebrate your success with your team

What does The Health Roundtable do?

  1. Collate your data
  2. Produce your reports highlighting your Mental Health performance within the total consumer journey
  3. Facilitate the Annual Workshop including expert speakers, data masterclass & assist in identifying and sharing innovative best practice
  4. Enable you to identify your opportunities and success
  5. Help develop your Aim Statement and improvement plan
  6. Provide ongoing support around your data and reports


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