Continuous Improvement Services

The key programs and concepts offered in the CIS Portfolio are:

  • Lean: Reduce waste and apply process and value stream mapping, 5S, workload levelling, and the “Pull” System
  • Patient Safety and Quality: Build high performing teams, using checklists, debriefs, human factors risk reduction and open disclosure
  • Measuring Operational Improvement: Understand comparative data and use scenario modelling and prediction tools for business cases and improvement activities
  • Stranded Patient: Identify key risk factors, remove delays and standardise work practices to improve the care of your long stay Patients
  • Problem Solving: Use tools (Fishbone, FMEA, Driver Diagrams, etc.) to diagnose your hospital’s challenges and find practical, effective solutions that target the identified gaps

Sydney Office

16 Eveleigh Street
Redfern, NSW 2016

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In Australia: +61 (02) 8041 1421

In New Zealand: +64 3741 3123

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