Redland Hospital was experiencing ‘recurrent presenters’, an overburdened Emergency Departments and an ageing population.
In an effort to rectify these challenges and provide better care monthly meetings were established to:
• Conduct a multidisciplinary approach to identify and address individual client issues
• Formulate management plans
• Arrange community support and outpatient clinics as required
• Develop EDIS alerts to raise awareness to the plan if the client re-presents
• Improve GP Communication
Since implementing the above changes Redland has observed:
• A decrease in ‘recurrent presenters’
• More than a 50% success rate
• 100% decline in mental health patients
Click here to view a Summary Slide of this Innovation.