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Strategies for Addressing Lengthy Waiting Lists at Logan Hospital Reduces Wait Times for Endoscopies

Categories: Outpatients, Innovation, Temporary Masking Category | Author: Sarah Brandt | Posted: 29/05/2017 | Views: 67
At Logan Hospital demand exceeded the available capacity for both gastroenterology (GI) outpatient consultative service and endoscopy procedures, which resulted in extended wait times and potentially contributed to adverse outcomes.  

A multi-tiered solution was implemented and included:

• Alignment and standardisation of triaging of new referrals
• Clinical and administrative audit of the GI and endoscopy waiting lists
• Introduction of alternate and additional pathways to endoscopy – including a Nurse led Endoscopy Assessment
• Maximising available capacity

As a result, mean procedures per month have increased from ~200 to ~400 per month and “Long Wait Outpatients” has decreased from a high of 70% to 25%.

Click here to view a Summary Slide of this Innovation.

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