Anecdotally many incidents have a humanistic contributor. At Metro North, in the trial ward, 58% of incidents were attributed to human error and 52% related to communication error or documentation.
In an effort to reduce incidents and improve safety HALT! (Hungry, Angry, Late, Lonely, Tired) was incorporated into routine handovers. Everyone is asked to HALT.
As a result Metro North HHS reports:
• 30% reduction per month in overall incidents including 25% reduction in human error incidents.
• Very positive staff feedback. Simple, cheap, and effective.
Click here to view a summary slide of the Innovation.