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Mental Health Benchmarking Group Meeting (Data to Dec 2008) - 10-11 August




     

Dates
Monday, 10 August 2009 - Tuesday, 11 August 2009

Meeting Code
HRT0913

Location
Sofitel Gold Coast
81 Surf Parade
Broadbeach
QLD
Australia



 

Please register your delegates by 31 July 2009 and indicate which Workshop each delegate will be attending on Day 2 - 11 August. Delegate Registrations may be cancelled up 3 August 2009, with a full credit of monies paid. After that date, no credits are possible. However, you may substitute a different person for those registered at any time. Hotel and airfare arrangements are separate, and may have different policies regarding cancellations and name changes. Please contact them directly.   

NOTE: Delegates are responsible for making their own accommodation and travel/flight arrangements. If you require accommodation please complete the Accommodation Booking Form and return it to the Hotel as soon as possible. Blocked accommodation rooms will only be held until 10 July 2009.

All requests for accommodation after this date will depend on the Hotel’s availability.

 

Day 1 – Monday 10 August 2009
HRT-MHBG – Combined Data Session – All Program Groups
12.00 – 1.00pm
Lunch on Arrival + Registration
1.00 – 3.00pm
Update of MHBG KPI Data using Casemix Indicators July-Dec 08:
  • Overview Presentation of KPIs by domain – effective, appropriate, efficient, responsive, accessible, sustainable, capable, safe, and continuous indicators with casemix updates where available.
  • Discussion of variations.
  • Discussion of Data Issues, Definitions & Collection Methodologies.
3.00 – 3.30pm
Afternoon Tea
3.30 – 5.00pm
Review of First cut Community KPIs extracted from Raw Data:
  • Plenary - Overview of extraction method, assumptions etc
  • In Program Groups - Presentation of Data
  • Discussion of variations.
  • Discussion of Data Issues, Definitions & Collection Methodologies.
  • Planning for the next round of community data collection – including further analysis.
7.00pm
Group Dinner – Optional
Yellowfin Restaurant, 6/20 Queensland Avenue, Broadbeach
Day 2 – Tuesday 11 August 2009 – Concurrent Workshops
Child & Adolescent Mental Heath Workshop – DRAFT AGENDA
8.30 – 9.00am
Arrival Tea & Coffee
9.00 – 10.30am
CAMHS Community Data Further Review:
  • Analysis and discussion of the CAMHS community data
CAMHS Community Data Improvements:
  • Further analysis and discussion of the CAMHS community data – How can the collection, accuracy and reports based on the raw community data be improved?
10.30 – 10.45am
Morning Tea
10.45 – 12.30pm
Poster Presentations: 2 Weeks in the life of a CAMH service:
The aim of this session is to provide teams with a general operational overview of your CAMHS service. 
Participants to present a poster outlining an overview of the types of activities (clinical, managerial, research, teaching & training) conducted over a 2 week period in June of their CAMHS.
Please list the types of clinics, types of professionals running the clinics, types of patients seen, types of administrative meetings held, home visits, research and teaching conducted, issues faced by the service within that 2 weeks etc.
12.30 – 1.30pm
Lunch – all groups together
1.30 – 3.00pm
Hot Issues Forum:
Participants to raise and discuss their hot issues in regards to running their service and have opportunities for others to provide input.
3.00 – 3.15pm
Afternoon Tea
3.15 – 4.00pm
Action Planning & Next Steps:
Team planning - What ideas can we begin to implement in our health service?
Next steps and timeline.
Adult Mental Heath Workshop – DRAFT AGENDA
8.30 – 9.00am
Arrival Tea & Coffee
9.00 – 9.30am
Progress on operational improvement initiatives from 27 February meeting:
Health services to provide an update on progress towards the aim statements they generated at the February meeting.
9.30 – 10.30am
Workforce Ideas/Innovations in Mental Health:
Participants to provide brief poster presentations on useful/innovative workforce strategies implemented to assist with recruitment retention & core competencies.
(Please see Supporting Materials below for what to bring.)
10.30 – 10.45am
Morning Tea
10.45 – 12.30pm
Discussion of Clinical Outcome Data Sets & Scorecards across Adult MH:
(Please see Supporting Materials below for what information to bring.)
Discussion of development of clinical outcomes data sets:
(Please see Supporting Materials below for what questions to discuss.)
12.30 – 1.30pm
 Lunch – all groups together
1.30 – 3.00pm
Additional Hot Issues Questions:
(Please see Supporting Materials below for the hot issue questions requiring your input and bring your responses with you.)
3.00 -3.15pm
Afternoon Tea
3.15 – 4.00pm
Action Planning & Next Steps:
Team planning - What ideas can we begin to implement in our health service?
Next steps and timeline.
Aged Mental Heath Workshop – DRAFT AGENDA
8.30 – 9.00am
Arrival Tea & Coffee
9.00 – 10.30am
Review of the Aged Care Mental Health Community Data – based on the new raw data submissions.
10.30 – 10.45am
Morning Tea
10.45 – 12.30pm
Service Profiles:
Each team is to complete the attached service profile for presentation and discussion at the meeting.
12.30 – 1.30pm
 Lunch – all groups together
1.30 – 2.00pm
Service Profile Discussion – cont’d.
2.00– 3.00pm
Hot Issues:
Please bring along thoughts/ideas and information you have in relation to the two hot issues raised by teams at the February workshop:

1. How do we better manage the long length of stay psycho geriatric patients?

2. Workforce – how do we better manage staff leave, sick leave, etc?

3.00 – 3.15pm

Afternoon Tea
3.15 – 4.00pm
Action Planning & Next Steps:
Team planning - What ideas can we begin to implement in our health service?
Next steps and timeline.
 
 
 Workforce Ideas/Innovations in Mental Health
A brief poster presentation describing useful or innovative workforce strategies implemented in the following areas that you would like to share with the group:
  • Core competencies – general or unit specific, models of care.
  • Recruitment & Retention – Employer of choice, workforce development, job redesign, recruitment competencies.
 See template for your poster.
 
Clinical Outcome Data Sets & Scorecards
A brief poster presentation with the following information:
  • Example of your scorecards/KPIs/outcome measures and a brief flow chart or description of how they are utilised.
  • For each outcome measure used please describe:

             1. With which patient types they are used?

             2. What is the percentage utilisation of the measure?

             3. What is the average percentage improvement in outcome measure over the length of stay?

  • What type of incident analysis method(s) does your MH service use & what is the process for reporting, actioning and monitoring incidents. What is the process to ensure closing the loop on the incident?
Discussion of development of clinical outcomes data sets
Consider the following questions for discussion:
  • What is possible to benchmark over the next 12 months?
  • What quality indicators can we begin to benchmark (including falls, medication errors, absconding, aggression)? 
  • How can we begin to take this forward?
Additional Hot Issues Questions
Please think about the following questions and bring your responses and any materials that may assist to share at the workshop:

Models of Care/Case Management:

  • What is the model of care and case management model across community and acute? 
  • What is the referral process/patient journey from inpatient to the community? 
  • How do you manage non-core business (e.g. intellectual disability clients who become forensic mental health clients)?
Care Planning
  • What is your post-discharge follow-up and readmission rate in the community? 
  • How do you measure Care Planning Quality? 
  • What is the frequency of review? How do you review/audit care planning?
Patient flow Toxicology/Overdose
  • At what point is the patient coded as Mental Health?
  • What is the model of care and does it differ?

 
 
Accommodation & Flight Arrangements
 
Delegates are responsible for making their own accommodation and travel/flight arrangements.
 
The Sofitel Gold Coast has set aside rooms for the night of 10 August 2009 for The Health Roundtable at the Conference rate of AUD$220.00 (room only including GST).
 
To receive this rate, Delegates are required to complete and return the attached Accommodation Booking Form to the Hotel as soon as possible.
 
To reserve one of these rooms please book before 10 July 2009.
 
Requests for accommodation after this date will depend on the Hotel’s availability.