Dates
Tuesday, 21 March 2017 - Tuesday, 21 March 2017
Meeting Code
HRT1705b
Would you like more information?
Kate Tynan
kate.tynan@healthroundtable.org
We are delighted that Sandi Gulbransen, Director of the
Quality & Value Engineering Utah Health Care (UUHC), will join us to
deliver a full day interactive workshop on A Systems Approach to
Improving Clinical Care . Click here for brochure
Over seven years UHHC of has built a culture of transparency and has ranked among the top 10 USA academic medical centres for quality, safety and accountability, achieving number one in 2016. Click here for UHHC's Value Booklet
Sandi and her team of engineers, quality consultants and quality data managers facilitate, educate, and coach faculty and staff across the continuum of care. The UUHC value improvement initiatives are underpinned by an innovative approach to clinical costing that has led to significant improvements in clinical quality, outcomes and reduced costs.
UUHC activities have not only substantially improved the quality of hospital services but also have markedly reduced costs. Unlike almost all other major US hospitals, UUHC have been able to reduce their operating costs for the last two financial years. The UUHC value improvement initiatives are underpinned by an innovative approach to clinical costing (Value Driven Outcomes) that has led to significant improvements in clinical quality, outcomes and reduced costs. This workshop will fully explain the approach used at UUHC as applied to Australian and New Zealand hospital issues. The workshop will cover in depth Three Healthcare Revolutions:
· Volume to Value
· Episode to Population
· Patient to Person
Specifically participants will find out how UUHC achieved:
o Organizing for Value: Value Driven Outcomes
o Engaging Physicians in the Revolution
o Accelerating Cultural Change: Value Framework
o The Role of Learning in Culture: Value University
o The Role of Application in Culture: Value Summary
The UUHC value improvement initiatives integrate the best principles, methods and structures drawn from other highly successful industries around the world. To name a few, these include ISO 9001 standards, process improvement methods drawn from lean/ Six Sigma/ PDCA, world-class data and analytic platforms, and safety science methods. Collectively these are all part of Utah’s Value Management System (VMS). The VMS is based on seven principles:- 1. Focus on the patient; 2. Providing leadership to the organisation; 3. Engaging and involving people; 4. Using a process approach; 5. Encouraging improvement; 6. Making data driven decisions; and 7. Managing organisational relationships.
Participants are encouraged to bring a challenging patient safety process issue (something that they have tried to fix, but continues to be an issue anyway – or something new that they are struggling with because it has so many different facets). Table work will be tailored to fit participants’ needs. Throughout the workshop, Sandi will use participants and other actual Australian and New Zealand hospital issues and data to explain how the Utah methodology can be applied locally. At the end of the workshop, participants will be able to:
· Define the steps involved in using a systems engineering approach to solve tough clinical care delivery problems.
· Integrate stakeholder’s needs and system requirements to design reliable care delivery processes
· Identify metrics of success
· Consider challenges of diffusing across your healthcare setting