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25 November - Making Time for Care - Perth





Dates
Tuesday, 25 November 2008 - Tuesday, 25 November 2008

Meeting Code
HRT0819c

Location
The University Club of Western Australia
1 Hackett Drive
Crawley
WA




Making Time for Caring/Transforming the Ward
 
The pace of activity in major hospitals today is so high that nursing staff are literally walking several kilometres a day searching for patients, notes, medications, equipment, and other staff.  Hospitals around the world are discovering that this isn't necessary.  By redesigning the work practices in the ward, nursing staff are reducing the wasted time and effort of searching for things to give them more time for caring about their patients.
 
We have invited Brian Dolan to share his stories about how to make these changes in your organisation. 

Brian Dolan is currently working as the Director of Service Improvement and Patient Flow in Christchurch. Previously, he worked as Executive Director of Modernisation and Service Improvement, East Sussex Hospitals NHS Trust and Clinical Director, A&E Services.


Health Roundtable staff (Pieter Walker and Jamie Wilson) will also share the stories of hospital Lean Healthcare teams that have been reducing wasted time and effort over the past three years.
 

8.45 – 9.00am

Introductions and outline of the day:

Use of continuous improvement strategy as an example during introductions.

9.00 – 10.30am

Module 1: Feeding back of Information on Performance: What do we need to know? 

Measures to guide how we work and to make informed decisions. Examples of visual performance measurement boards in wards and daily problem solving meetings.

10.30 – 11.00am

Morning Tea

11.00 – 12.30pm

Module 2: Structure, Layout and Organisation of Ward - How do we get the ward to speak to us?
How we reduce waste and increase the time nurses spend with patients - principles of 5S and the visual workplace.

12.30 – 1.30pm

Lunch

1.30 – 2.30pm

Module 3: What we need to share with others - patient status.  

Examples of patient status boards, expected day of discharge + pull systems for getting patients out earlier.

2.30 – 2.45pm

Afternoon Tea

2.45 – 3.15pm

Making time for caring in action:

Where to start, getting senior management buy in – Participants are assisted to begin planning a lean strategy.

3.30 – 4.00pm

Next Steps – what happens over the next few months.

4.00pm

Close


The Workshop on Tuesday 25 November will be held in the Formal Dining Room, The University Club of Western Australia, Hackett Entrance, 1 Hackett Drive, Crawley.
 
Parking should be readily available as the UWA Semester has finished.