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Day 1 – Wednesday 4 May 2011 – Continuing Group – HRT1107a
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10.30 – 11.00am
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Registration and Arrival Tea & Coffee
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11.00 – 11.30am
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Introductions and Current Status of Continuing Stranded Patient Program (Bill Kricker)
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11.30 – 12.30pm
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Review of Current data including CHIP data (ALL)
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12.30 – 1.15pm
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Lunch
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1.15 – 3.00pm
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Where are we and why?
Individual Team Status Report (Presented by Participants)
- Canterbury
- Hawkes Bay
- Townsville
- Waikato
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3.00 – 3.30pm
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Break
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3.30 – 4.30pm
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What do you currently perceive to be the major “rocks” at your hospital impeding the project?
(Participants’ presentations and group suggested solutions)
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4.30 – 5.00pm
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Questions (Previously submitted) and Answers (Hopefully)
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6.30pm
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Continuing Group Dinner (Optional)
Larousse Restaurant, 352 Bay Street, Brighton-le-Sands
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Day 2 – Thursday 5 May 2011
Continuing and New Group Combined Session – HRT1107a & HRT1107b
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8.30 – 9.00am
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Arrival Tea & Coffee (Registration for New Participants)
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9.00 – 9.30am
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Introductions and Current Status of New Stranded Patient Program (Bill Kricker)
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9.30 – 10.45am
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Individual Team Status Report
(Presented by Participants – 15 minutes each)
- Barwon Health
- Monash
- Northern Health
- RMH
- St Vincent’s (Sydney)
Standard Status Report i.e. Baseline, current status, a patient case study etc.
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10.45 – 11.00am
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Break
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11.00 – 12.30pm
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Key Lessons Learnt for Prevention and Rescue (Small Group Discussions)
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12.30 – 1.30pm
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Lunch
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1.30 – 3.00pm
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Feedback Session on Key Lessons (Reports from Small Groups)
- Preventing Stranding
- Rescuing Stranded Patients
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3.00 – 3.30pm
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Break
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3.30 – 5.00pm
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Concurrent Sessions
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- Continuing Teams
- Develop Work plan over next 5 months
- Data collection process
- Meeting frequency
- Assistance required
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- New Teams
- Coach on data collection process
- Developing an aim statement
- Identifying key obstacles
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5.00pm
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Meeting Closes
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6.30pm
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New Group Dinner (Optional)
Bar Brazilia – (Brazilian Barbecue) 369 Bay Street, Brighton-Le-Sands
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Day 3 – Friday 6 May 2011 – New Group Only – HRT1107b
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8.30 – 9.00am
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Arrival Tea & Coffee
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9.00 – 9.30am
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Long Stay Program Queries (Participant queries and discussion)
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9.30 – 10.30am
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Treating the causes not the symptoms (Michael Blatchford)
- Problem Solving
- Determining the Root Causes of Long Stay
- Is/Is not
- Fishbone
- 5 Whys
- Benefit vs Effort
How to reduce Long Stay (Michael Blatchford)
- The benefits of a lean approach.
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10.30 – 10.45am
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Break
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10.45 – 12.45pm
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Diagnosis: Taking the patient’s process history (Michael Blatchford)
Mapping the Stranded Patient Journey.
Developing your process history of a Long Stay Patient’s Journey (Participants)
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12.45 – 1.30pm
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Lunch
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1.30 – 2.30pm
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What would good practice look like in 2013?
(Michael Blatchford + participants)
Future State Map
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2.30 – 3.15pm
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What do we have to do, to achieve good practice in 2013?
(Developing aim statements)
(Michael Blatchford, Bill Kricker, Participants)
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3.15 – 3.30pm
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Break
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3.30 – 4.00pm
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Action Planning (tasks, timelines, meeting schedule to October)
- Diagnosis
- Prevention
- Rescue
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4.00pm
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Meeting Closes
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