Upcoming Meetings

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Patient Safety Improvement Group 16 & 17 October 2019

Wednesday, 16 October 2019 - Thursday, 17 October 2019

Meeting Code

Intercontinental Melbourne The Rialto
495 Collins St

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Fiona Fitzgerald

The Patient Safety Improvement Group aims to address National Standards (NSQHS) and develop continuous risk management improvements to improve the safety of care and reduce variation. Members of the Patient Safety Improvement Group meet annually to share ideas and innovations that focus on improving the safety and quality of care within their health services. At the meeting members will share experiences and information on implementing innovative and effective practices and review results from the redesigned Patient Safety report that is provided yearly.

The goals of the group are to:

  • Improve patient safety across Australia and New Zealand
  • Reduce hospital acquired complications
  • Identify “exemplar performers” across the patient safety space
  • Share innovations in practices with an aim to improve patient experience and outcomes
The theme for the 2019 workshop is Unpacking the impact of leadership in patient. At the meeting members will share experiences and information on implementing innovative and effective practices and review results from the Patient Safety report that is provided yearly.

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Patient Safety Improvement Group
InterContinental Melbourne 495 Collins St, Melbourne VIC 3000
Culture improvement group combined sessions

Day 1 - Wednesday 16th October 2019

8.00 – 8.30am

Registration (Arrival Tea and Coffee)

8:30 – 9.00am

Welcome and intro

9.00 – 10.00am

Keynote Anthony Lock Director of Human Performance (Human Factors), Royal Perth & Bentley Hospitals. Specialist in Non-Technical Skills and Human Factors training. - Practical leadership and what it looks like to frontline staff - drawing on aviation experience

10.00 –10.30am

Morning Tea

10.30 – 11.30am

Introduction activity self-awareness and leadership the key to improving culture and patient safety

11.30 – 12.30pm

Data presentation – Patient Safety Health Roundtable Reports what do they tell us?

12.30 – 1.15pm


1.15 – 2:30pm

SETTING THE STAGE 2 – Exploring the intersection between healthy hospital culture and patient safety

·         Framing the integral model and how it can be used as a perspective seeking tool

·         Collaborative exercise working through scenarios to explore the intersection 

2:30 – 3:00pm

Afternoon Tea

3:00 – 4:30pm

Innovation sharing and discussion

Rapid-fire pooling of patient Safety and Culture improvement and innovation from across Australia and New Zealand

4.30 – 5:30pm

Drinks and poster viewing


Group Dinner (Optional)


Day 2 - Thursday 17th October 2019

8.30 – 9.00am

Arrival Tea and Coffee

9.00 – 9.40am

Welcome and reflections


Keynote Rebecca Power Director, System Improvement, Innovation and Leadership Safer Care Victoria “Spread and scale, why is it so hard? … and how can leaders help” It will come as no surprise to you that the number one reason for project failure is Leadership. In this session we will explore this challenge through some practical examples and unpick the lessons to inform how we may better equip leaders to drive impactful change.

10.35 – 11.00am

Morning Tea

11.00 – 11.30am

Insights - Shelley Castree-Croad Chief Operating Officer at Austin Health - It’s all about Safety

11:30 – 12:00pm

Member showcase Ben Wakeling Project Manager-Strategic Sustainability Illawarra Shoalhaven LHD - Reframing HRT Data: Changing Attitudes & Behaviours’

12:00 - 12:30pm

Insights into action activity

12:30– 1.:15pm


1.15 – 2.55pm


 Group Collaboration

Focus on combined action planning

·         What is the story of last 2 days for your health service?

·         Ideas Marketplace

·         Adding to the narrative

2:55 – 3.00pm

Group photo

3.00 – 3.30pm

 Reflections, feedback, suggested themes for 2020


 Workshop ends for 2019

Accommodation & Flight Arrangements
Delegates are responsible for making their own accommodation and travel/flight arrangements.

Suggested Accommodation

Accommodation Contact Details Reference Code Discounts
Intercontinental Melbourne
495 Collins Street, Melbourne VIC 3000 Australia

+61 3 8627 1400
Oaks on Collins
480 Collins Street, Melbourne VIC 3000

Reservations: 1300 786 603 Reception: +61 3 8610 6444
Quality Hotel Batman's Hill on Collins
623 Collins Street, Melbourne VIC 3000

+61 3 9614 6344
Oaks on Market
60 Market Street, Melbourne VIC 3000

Reservations: 1300 790 687 Reception: +61 3 8631 1111
ibis Styles Kingsgate Hotel
131 King Street, Melbourne VIC 3000

+61 3 9629 4171